Privacy Policy
Introduction
Acadia NW (“we,” “our,” or “us”) is committed to protecting the privacy and security of our patients and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://acadianw.com. Please read this policy carefully to understand our practices regarding your information.
Information We Collect
We may collect the following types of information when you use our website, visit our clinic, or interact with us:
- Personal Information: Name, address, phone number, email address, and other identifiable information you provide.
- Health Information: Details related to your medical history or treatment if you provide it through our forms.
- Technical Information: IP address, browser type, and browsing activity on our website.
How We Use Your Information
Your information may be used for the following purposes:
- To provide health services and treatment
- To respond to inquiries or appointment requests
- To send text message (SMS) notifications related to appointments, health tips, or clinic updates
- To comply with legal or regulatory requirements
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How We Protect Your Information
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
Who we share your data with
We do not sell your information to third parties. SMS consent is not shared with third parties or affiliates. Your information may be shared in limited circumstances:
- With your explicit consent
- With service providers who assist in delivering our services (e.g., SMS providers)
- As required by law or regulation
Updates to This Privacy PolicySpanish Translation
We may update this policy from time to time to reflect changes in legal or regulatory requirements or our practices. The latest version will always be available at https://acadianw.com/privacy-policy/.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
Acadia NW Main Office:
9570 SW Barbur Blvd, Suite 100
Portland, Oregon 97219
(971) 232-2234
SMS Terms of Service
- SMS for Consent Communication
We will not share your phone number with any third parties for marketing
purposes. SMS consent is not shared with third parties or affiliates. - Types of SMS Communications
If you opt in to receive messages from Acadia Northwest, you may receive
texts for customer care purposes and account notifications, including
appointment reminders, appointment confirmations, schedule and location
changes, paperwork requests, and replies to questions you send us.
Standard message rates may apply. - Message Frequency
Message frequency varies and depends on your appointment schedule and
how often you contact us. Most clients receive fewer than 10 SMS
messages per month; you may receive up to approximately 50 SMS messages
per month. - Carrier Charges
Message and data rates may apply based on your mobile carrier and
location. - Opt-In Methods
You can opt in via the following methods: by submitting an online form
at https://acadianw.com/contact/, or by providing written consent on our
intake and consent-to-treat forms. - Opt-Out Instructions
You may opt out at any time by replying STOP to any message. To resume
receiving texts, reply START. - Help
If you need assistance, reply HELP, call us at 971-232-2234, or visit
https://acadianw.com/contact/. - Disclosures
Message frequency may vary.
Message and data rates may apply.
Reply STOP to cancel.
Reply HELP for assistance.
Visit our website to review our Privacy Policy at
https://acadianw.com/privacy-policy/ and our Terms of Service at
https://acadianw.com/privacy-policy/.